PRIVACY POLICY

Last updated: 25 April 2024

This document provides a key privacy policy which REDRESS SPACE LTD (‘we’, ‘us’, ‘our’, or REDRESS) employs and describes comprehensive definitions of data collection, storage, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:

Installing and use our mobile application (REDRESS), or any other application of ours that links to this privacy notice;
Engage with us in other related ways, including marketing, events, or publication of any private data using functionality of the ‘Services’.

You automatically agree to be bound by all rules and provisions defined in this document by installing our application (widget, plugin, or any software controlled by ) or registering a user account at https://redress.space. If you still have any questions or concerns, please contact us at legal@redress.space.

1. WHAT INFORMATION DO WE COLLECT

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when participating in activities on the Services, or otherwise when you collaborate with us.

REDRESS does not collect any personal information except provided in this document or requested by our partners separately.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Full Name
Personal Photo (for avatar)
Personal Phone number
Personal Email address
Username
Hash of provided password
Contact preferences (personal email, personal phone)
Personal information (shipping address, billing address)
Contact or authentication data (OAuth tokens, regarding to RFC<>)
Personal measurements: body prototype, height, approximate weight (+/-3kg), skin color, eye color, age, physical gender (male, female), body shape
Personal fashion preferences defined by tags anonymous data on shopping budget
We collect synthetic data for build users date of birth using date, month, year
Any picture was uploaded using REDRESS Services such as wardrobe, reference images, personal photos from public sources (system uploads photo by provided download URL).
Any directly uploaded personal photo, and body parts, that meets specific requirements and provided by separate data consent policy.

Sensitive Information. REDRESS does not process sensitive information which might comply with HIPAA

HSS, CCPA, IIPA

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Google, Twitter, Instagram or other social media account. If you choose to register in this way, we will collect the information described in the section 6 ‘HOW DO WE HANDLE YOUR SOCIAL LOGINS’ in this document below.

On creating the account, you represent that all the information you have provided is true and accurate. If any information that you have provided to us is inaccurate, it is your responsibility to amend such information as soon as possible, using the related preference page

2. HOW DO WE PROCESS YOUR INFORMATION

REDRESS processes your provided information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We process your information so you can create and log in to your account, as well as keep your account in working order.
To respond to user inquiries/ offer support to users. We process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To enable user-to-user communications. We process your information if you choose to use any of our offerings that allow for communication with another user.
To save or protect an individuals vital interest. We process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

We share provided by users data with third-party vendors, service providers, contractors, or agents (‘third parties’) who perform services for us or on our behalf and require access to such information to do that work and employ the same data processing compliance provision or stronger data processing rules based on GDPR and UK GDPR. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The third parties we share personal information with are as follows:

Allow Users to Connect to Their Third-Party Accounts Google account or other social media accounts
User Account Registration and Authentication Google Sign-In or other social media accounts
Third-party product OpenAI, Supabase, Google Cloud

We also may need to share your personal information in the following situations:

Business Transfers. We share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates. We share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners. We share your information with our business partners to offer you certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: Cookies and similar technologies enable us to provide you with an optimized user experience and functionality of our website. They also help us to monitor its performance and to make our advertising and marketing relevant to you. You have full control over which cookies are set by clicking “Cookie Settings”. By clicking “Accept Cookies”, you give your consent to their usage.

REDRESS Services offer you the ability to register and log in using your third-party social media account details (like your Facebook, Twitter or other social media logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

REDRESS will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the relevant Services. Please note that the REDRESS do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION

REDRESS will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

We may use provided (see 1. WHAT INFORMATION DO WE COLLECT) personal information for our own business purposes. These include conducting internal research for technological development, using anonymized data for demonstrating platform capabilities, and training AI. This does not constitute a ‘sale’ of your personal information.

8. HOW DO WE KEEP YOUR INFORMATION SAFE

We base our IT infrastructure on leading global cloud platforms that meet high standards of security and reliability for data storage (AWS, Google Cloud, Cloudflare). We follow best practice guidelines provided by these same vendors. Moreover, we do not store any sensitive personal data in plain view in one place in our infrastructure. We use an approach to user profile anonymization and RSA-3 256 bit encryption and we follow all provisions according to the FIPS-200. All this allows us to ensure desirable data protection that you trust us with. However, we are not insured against direct hacking or sabotage activities from extremist groups.

9. WHAT ARE YOUR PRIVACY RIGHTS

We consider and act upon all requests in accordance with applicable data protection laws. Additionally, individuals have certain rights under these laws, depending on their region: EEA, UK, and Switzerland.

Regardless of whether you are a partner or a registered user, REDRESS includes the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure of your information, (iii) restrict the processing of your personal data, (iv) opt for data portability if applicable, and (v) avoid automated decision-making. Under certain circumstances, you may also object to the processing of your information. To make such a request, please refer to the contact details provided in the ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE’ section below.

Please note that this will not impact the legality of the processing carried out before the withdrawal. Additionally, when applicable law permits, it will not affect the processing of your personal information done based on lawful processing grounds aside from consent. After submitting an oblivion request, we may still communicate with you on a non-profit basis until your account and all related data are completely deleted from the system.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE’ below or updating your preferences.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE’ below. You will then be removed from the marketing lists.

If you have questions or comments about your privacy rights, you may email us at legal@redress.space.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

The REDRESS IT-Infrastructure does not service or respond to Do-Not-Track (‘DNT’) from browsers and/or any mobile device or operation system. REDRESS infrastructure does not perform any data collection of tracking geo or requests any user location preferences. However, we cannot take responsibility for partner applications that are integrated into our infrastructure as widgets, plugins, or code components.

11. DO UNITED STATES RESIDENTS OR ANOTHER COUNTRIES HAVE SPECIFIC PRIVACY RIGHTS

Any user and resident of the USA do not have any specific privacy rights except the provisions defined in this document. Any registered user or partner can correct personal information or submit an oblivion request at any time. We guarantee that corrected data will be applied within 1h and oblivion requests will be processed within 2 business days.

If you have questions or comments about your privacy rights, you may email us at legal@redress.space.

12. DO WE MAKE UPDATES TO THIS NOTICE

We update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE

If you have questions or comments about this notice, you may email us at legal@redress.space or contact us by post at:

REDRESS SPACE LTD Parker Russell, Level 30 The Leadenhall Building, 122 Leadenhall Street, London EC3V 4AB United Kingdom

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request from your personal account.